Thank you for shopping with us! We strive to make your shipping experience as smooth and efficient as possible. Below, you’ll find all the details about our shipping process, including methods, rates, timelines, and more. If you have any questions, please don’t hesitate to contact our customer support team at info@natureslove.shop or via our contact form. If you are looking for our return policy you can read that information as well.
Order Processing Time
- All orders are processed within 3-5 business days (Monday through Friday, excluding holidays).
- You’ll receive a confirmation email with your order details and estimated shipping date once processed.
- Custom or made-to-order items may take longer—please check the product page for specifics.
Shipping Methods and Rates
We partner with reliable carriers like USPS and UPS. to ensure timely delivery. Shipping rates are calculated at checkout based on your location, order weight, and selected method.
| Method | Domestic (US) Rates | Estimated Transit Time |
|---|---|---|
| Standard | $6.99 | 3-7 business days |
- Rates may vary for oversized, heavy, or hazardous items.
Delivery Estimates
- Add processing time to transit estimate above. Most orders arrive within 5-10 business days total.
- Delays may occur due to weather, holidays, or carrier issues. We’ll notify you of any significant disruptions.
Shipping Addresses and Restrictions
- We ship to valid street addresses and P.O. Boxes.
- We do not ship to certain restricted areas (e.g., APO/FPO addresses or embargoed countries). Check at checkout for availability.
- For business deliveries, include the company name and suite number.
Tracking Your Order
- Once your order ships, you’ll receive an email with a tracking number and link.
- Track your package directly on the carrier’s website (e.g., USPS Tracking).
- If your package is delayed, please contact the carrier first, then reach out to us for assistance.
Lost or Damaged Shipments
- If your order hasn’t arrived within the estimated time, check your tracking info and contact us within 14 days of shipment.
- For damaged items, report within 7 days of receipt with photos. We’ll arrange a replacement or refund.
- We insure all domestic shipments.
Changes or Cancellations
- Orders can be canceled or modified before processing (within 24 hours of placement). After that, contact us ASAP—we’ll do our best!
- Orders that have shipped cannot be modified, or canceled.
Sustainability Commitment
We’re working towards greener shipping:
- Using recyclable packaging materials.
- Partnering with carbon-neutral carriers where possible.
- Offering consolidated shipping for multiple orders.
This policy is subject to change without notice. By placing an order, you agree to these terms.
For personalized help, email info@natureslove.shop. We’re here to help!